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Q: |  Unable to download the program properly |
| A: | · Please check whether virus has infected your computer. · Maybe your IE setting is not perfect, please click "Internet option..." under "Tools", and then select the "General" Page, just click "Delete file...", that will be ok! |
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| Q: | I bought the program, but it still says it's unregistered |
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| A: | · Instructions to register by copying and pasting: · COPY the registration code listed below by highlighting it with the mouse and pressing CTRL+C. · PASTE in the registration code by pressing CTRL+V in the register window box. · Do the same with the User Name. · Press "Register" on the register window box. You'll then have the full features of the program that you have ordered. |
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| Q: | I can not play some files such as "*.avi" file |
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| A: | · Please check whether you has installed necessary decoder. · Please download decoder from "Download Page", and install it, that will be ok! |
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| Q: | The burned Disc only can be played with computer, but cannot be played with DVD player |
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| A: | · Maybe it is because the burnt disc is not compatible with your player. Please visit http://www.videohelp.com/dvdplayers.php to learn some detailed information on how to make them compatible with. For example, you can try to use other software to make a disk compatible with stand-alone DVD players. | |
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| Products user guide will coming soon... | ||
